Do we need to call you if we are digging?
Yes. It is required that you contact the Electric Department for a line locate. This is for your safety and for the protection of electric transmission lines. Call our office at 920-5148 to schedule a locate.
What if we have a power outage or other electric related emergency?
We are on call 24 hours a day. If you need to contact us after hours, please call City Dispatch at 920-5310.
How do I schedule a line locate?
Call the Electric Department at 920-5148. We will need address of location, on-site contact name and phone number.
How do I sign up for new electric service?
Call the Utility Billing Office at 920-5030 or 920-5031. You can view and print the necessary forms on the Manage Your Service page.
How do I apply for Photovoltaic (PV) Installation?
For more information on Photovoltaic Installation, see the Application for Photovoltaic (PV) Installation on the Utility Billing page.
How do I request a transformer upgrade?
Call the Electric Department at 920-5148 and ask for Ron.
How do I get a new electric meter?
Call the Utility Billing Office at 920-5030 or 920-5031.
Who do I contact with billing questions?
Call the Utility Billing Office or 920-5030 or 920-5031.
Who do I contact if I want a banner hung over Main Street?
For more information about Main Street banners, see the City Manager's page. Call Rebecca Hodgson at 920-5079 or 920-5212.
If I see a street light out who do I report it to?
Call the Electric Department at 920-5148.