The Utility Billing department provides billing service for both the Electric and Water Departments within the City of Aspen and out lying urban areas. They provide assistance and information to water and electric customers, other City departments and City Council when requested, and produces accurate, timely water and electric bills.

This department also maintains and updates information regularly on over 5,000 electric and water accounts, such as, utility connection and billing requests, city's cross connect program, delinquent customer collections, customer account correspondence, responds to utility customer's inquires and complaints concerning the meter reading, billing and accounting procedures.


Change of Ownership Form
Tenant Account Activation Form
Tenant Account Disconnect Form