2009 Citizen Survey Results

Overall, voters gave the City of Aspen high marks in the 2009 City of Aspen Citizen Survey.


“Each year, since 1997, the City of Aspen asks its citizens how things are going with a resident survey,” said Barry Crook, assistant city manager. “The Aspen Citizen Survey serves as a consumer report card for Aspen by providing registered voters the opportunity to rate their satisfaction with the quality of life, local facilities and services, as well as satisfaction with local government.” 


Aspen voters continue to give positive ratings for the overall quality of life in the City. Feelings of safety remained stable from across survey years, with voters reporting feeling safer crossing Main Street than in 2008.


When asked about their satisfaction with the performance and responsiveness of 18 City departments, a majority reported being somewhat or very satisfied with all departments. However, about two in five voters felt somewhat or not at all satisfied with Transportation and Parking and Community Development.   


“The City of Aspen takes resident surveys seriously and uses the results to measure departmental performance,” Crook said. “We also asked about how voters would want to fund the shortfall in the In-Town Transit Fund that pays for free in-town transit routes. And in true Aspen fashion, we had about a fair split among increasing the sales tax, reducing service levels or a combination of the two.”


For a full copy of the survey, visit http://www.aspenpitkin.com/Departments/Community-Relations/Reports-and-Surveys/.

Posted on Monday, November 23, 2009